Shipping Policy

At Soft WareShop LLC, we’re committed to providing our customers worldwide with the best shopping experience, including fast and reliable shipping. No matter where you are, our goal is to ensure your order arrives safely and on time.

Worldwide Shipping

We proudly offer global shipping to our customers worldwide. Enjoy our high-quality men’s clothing, delivered right to your door, wherever you are.

Free Shipping Offer

  • Get free shipping on orders over $39.80.
  • This offer is valid for all customers worldwide. No coupon code is required, making shopping easy and eligible for free shipping on qualifying orders.

Standard Shipping

  • For orders under $39.80, a standard shipping fee of $6.98 will be charged.。
  • Standard shipping rates apply to all international destinations.

Order Processing Time

  • Processing Time: All orders are processed within 2 business days of order confirmation.
  • If you place an order, you will receive an order confirmation email immediately after your purchase. Once your order is processed, we will send a shipping confirmation email with a tracking number.

Estimated Delivery Times

  • Europe: Orders typically arrive within 5-20 business days of shipment.
  • Rest of World: Orders typically arrive within 5-25 business days of shipment.

Please note that these are estimated delivery times only. Actual delivery times may vary depending on factors such as destination, customs processing, and local postal services.

Duties and Taxes

  • Customers are responsible for any duties, taxes, or import fees that may be imposed by their country upon shipment.
  • If you have any questions about potential charges, please consult your local customs office.

Shipping and Packaging

  • We carefully package your items to ensure they arrive intact.We use high-quality packaging materials to protect your items during transit.
  • Tracking Information: After your order is shipped, you will receive an email with a tracking number so you can monitor its progress.
  • Shipping Partners: We use reliable global carriers to ensure timely and safe delivery. The choice of carrier depends on your location and the shipping service you use.

Shipping Address

  • Please ensure that the shipping address you provide during checkout is accurate and complete. We are not responsible for delays or undelivered items caused by incorrect address information.
  • If you need to update your shipping address, please contact us immediately. We cannot change the shipping address after your order has shipped.

Order Tracking

  • After your order has shipped, you will receive an email with a tracking number. You can use this number to track your package through our carrier’s website.
  • If you have any questions or need assistance tracking your order, please feel free to contact our support team at support@test.com.

Lost or Delayed Packages

  • If your package is delayed or lost in transit, please first contact the carrier using the provided tracking number. If you are unable to resolve the issue, please feel free to contact us at support@test.com and we will assist you in locating your package.

International Shipping

  • We offer international shipping to over 200 countries. No matter where you are in the world, you can shop on our website and have your order delivered to your door.
  • Customs: International customers may be subject to additional fees (duties, taxes, etc.) depending on the country of shipment. These fees are not included in the shipping cost and will be paid directly to customs or the carrier.

Exclusions

  • Remote Areas: Shipping to certain remote areas may require longer delivery times or additional charges. If this applies to your order, we will notify you and provide further details.
  • PO Boxes: In some cases, we may not be able to deliver to PO Box addresses. Please provide a physical address during checkout.

Shipping Policy Changes

We may update this Shipping Policy from time to time. Any changes will be reflected on this page as updated. Please check for updates before placing an order.