Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of Soft WareShop LLC (available at primechoicemall.shop) and any products or services offered through this website. By using this website, you agree to follow and be bound by these Terms. Please read them carefully.

1. General Information

Company Name: Soft WareShop LLC
Registered Address: 20 E THOMAS RD PHOENIX, AZ 85012
Email Address: support@test.com
Website: primechoicemall.shop

By accessing or using this website, you acknowledge that you have read, understood, and agree to these Terms. If you disagree with any part of these Terms, please do not use this website.

2. Products and Services

Product Availability:
All products are subject to availability. We reserve the right to limit quantities or refuse service in certain circumstances. Product descriptions and prices are provided based on best efforts, but errors or omissions may occur.

Product Information:
Colors, sizes, and product details may vary depending on your screen settings. For more information, please contact support@test.com.

3. Order and Payment

Order Process
You must provide accurate information during checkout. After placing your order and confirming payment, you will receive a confirmation email and payment will be processed immediately.

Payment Methods

Credit Card (Visa, MasterCard, American Express)
PayPal
Postpay (Payment ID) – For US/EU Customers
Bank Transfer – For EU Customers
Payment in full is required upon order placement.

Currency and Prices
Prices are displayed in:

Euros (€) for EU customers
US Dollars ($) for US customers
Hong Kong Dollars (HK$) for Hong Kong customers
Prices include applicable taxes (to be paid separately). Shipping costs will be displayed at checkout.

4. Shipping and Delivery

Products
We offer worldwide shipping. Shipping costs will be calculated based on your home address at checkout.

Free Shipping: Orders over €39.90 / $39.90 / HKD350
Standard Shipping: Small orders €6.99 / $6.99 / HKD55
Delivery Time

Hong Kong: 2-5 business days
EU: 5-10 business days
US: 5-15 business days
International: Varies by destination
Customs and Duties
Travelers outside of Hong Kong are responsible for any customs or import taxes imposed by their destination country.

5. Returns and Exchanges

Import Policy

Reporting a defect or flaw to an item after 14 days

We accept imports.

Exchanges are accepted for defects. Return shipping is the customer’s responsibility unless otherwise agreed.

Refunds

Will be processed within 7-14 business days of receipt. Only the item price will be refunded; shipping costs are not refunded.

Exceptions:

Items that are not defective, used, destroyed, or damaged are not returnable.

6. User Account and Privacy

Create an Account
You are responsible for protecting your login account and all activities related to your account.

Privacy and Data Protection
We comply with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong. For more information, please refer to our Privacy Policy.

7. Consumer Rights and Legal Compliance

Hong Kong consumers are protected by the Sale of Goods Ordinance (Cap. 26) and the Trade Descriptions Ordinance (Cap. 362). You can expect to receive goods that match the description and are of acceptable quality.

We are not responsible for any failure to fulfill our anti-epidemic measures due to circumstances beyond our control (including natural disasters, transportation disruptions, or legal restrictions).

8. Intellectual Property

All content on this website (images, text, and design) is the property of Lway Limited and protected by Hong Kong copyright and intellectual property laws. Reproduction without permission is prohibited.

9. Limitation of Liability

To the extent permitted by Hong Kong law, Lway Limited will not be liable for any indirect, incidental, or consequential damages arising from your use of this website or purchase of any products.

10. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by the laws of the Hong Kong Special Administrative Region (HKSAR).

Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the Hong Kong courts.

11. Changes to Terms

We may amend these Terms from time to time. Changes will be posted on this page, and your continued use of this website will constitute your acceptance of those changes.